Testimonials

Hi Jay...just wanted to say how delighted i am with my recent purchase.....Just as described no gimmicks!....my Merc is in great shape as described and priced very competitively....with great service...Mercland i will certainly buy again from you....regards Reece Bentley

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Having bought my first Mercedes from Mercland I was amazed and how friendly and helpful ALL staff were at the company. I was made to feel welcome at all times. I had a few teething problems with my car and nothing was ever too much for them. They never queried why i wanted it done but got my car sorted with the most professional attitude. I would highly recommend buying a used car from this company. They are an amazing credit to the Motor Industry. Well done Jay and Team. A highly deserved pat on the back.

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Hi Jay, Vis and everybody at Mercland. My wife and I just wanted to say what a pleasure it was to deal with you all. From the first time we contacted each other ref the 56 plate CLK 280. Jay very kindly answered all my questions regarding the condition of the car supplying me with extra photos of any marks I should be aware of condition of wheels and tyres etc. We just wanted to say you've restored our faith in people, after having had recently a very bad experience with a car dealer in Southampton. It was lovely to speak with Vis and share his passion for cars and providing excellent customer service. Oh and by the way the car is stunning, with my work colleagues all saying how clean it is. If you want to share our experience with any potential customer then please dont hesitate to let them read this or even contact me in the evenings only please. Regards John Davies

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I recently purchased B.M.W Z3 from you I would like to thank you for excellent prepared car for the money it is a real bargain . You seem to take the same care and attention to detail if the car cost 25 grand or a couple of grand. Wish your company every success kind regards J.P

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I recently purchased a Volvo from your garage. I just wanted to send an email expressing my happiness with the service I received. Your sales team were a delight to deal with and your mechanics clearly knew there stuff. Most importantly, the care and attention you put into preparing the car both mechanically and visually really impressed me. You are clearly a very professional company and I will most certainly deal with you in the future.

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Hi Jay,

Well, what can I say?? FANTASTIC drive home, still grinning, Even managed 24mpg - Definitely not trying hard (yet)

Thank you so much for your time and efforts, top service

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Good Morning!

Thank you for your great service, I would not hesitate to recommend your company to my friends and colleagues. I love the car very much! Thanks

A Pethick

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Just want to thank you for selling me fantastic Audi A6, just driven it 200 miles and every thing seems working the way it should be as advertise, thanks for great service. please keep up the great work
feel free to add my feedback with my name on Web
regards
Ansur

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Hi

Just wanted to say thanks for sorting the minor problems with my car.

I was a little unsure what to expect buying a car over the internet but as I say I would like to thank you for the service both before and after my purchase.
My wife is very happy with the car and when the time comes for me to change mine I will be looking at your stock first.

Thanks again

 

2002 Mercedes C180

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Hi Jay,

Just a quick note to say the car is great.  It's the first time I have made such a large purchase on the Internet, but the whole process has been very easy and professional.

Look forward to recommending Mercland.

Thanks

PS

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Hi Jay,
 
Just a quick note to let you know that everything went smoothly when I met with your dad to collect the car.

I have to say that both you and your dad share a great temperament. It was my genuine pleasure to do business with you and I particularly admired the composed, quiet professionalism in the way that you handled business. In fact, I have already passed on details of Mercland Ltd to a friend of mine who in turn will be passing on your details to one or two other friends who I understand are considering a change of vehicle in the near future.

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Hi again Jay,

Just a quick e-mail to thank you for the car.

For a ten year old car it is in exceptional condition.

Buying a car without actually having seen it is a worrying proposition but having spent yesterday checking it out, you've supplied me with a vehicle which will give me years of pleasure. ( it was a sixtieth birthday present to myself).

Once again thank you.

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HI Jay,

 

Just wanted to let you know how pleased I am with the new car.

It is a lovely vehicle which the purchase of which you made very easy.

I am very grateful to you and your family and wish you the very best for the future.

 

Kindest regards

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Hello Jay....

Having driven the Mercedes for a couple of weeks, I want you to know how pleased I am, and also I want you to know that I appreciated your making the changeover from my old car to the new one so easy and smooth...and for sorting everything out within the hour!!!!

It was also good to have a choice of cars..plenty to choose from. And I am very pleased with my choice!!! I wish you and your family all the luck and success you deserve for all the hard work you put in. kind regards....Annie (silver Mercedes estate 200 Kompressor)

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Hello Jay,

Just a quick e-mail to thank you for making our car purchase so straightforward. The car has surpassed our expectations as did your service and efficiency. Our Normandy neighbours can't believe how much car we got for our money, nor how little time it took to come and fetch it, and that was largely thanks to you organising our collection from East Midlands airport.

Very best wishes to you Jay and thank you again,

 

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I have a moment now and would like to thank you, on behalf of Siobhan and myself, for all the help you offered us to get the Audi A6 we bought off you in February.  If you recall it had a problem and was pulling to the left.  You went out of your way to get it sorted for us and even sent one of your pals to collect one of the courtesy vehicles and replaced it for us; and then you brought the Audi back to us just before Easter so we could drive it down to Wales. That is what I call customer service.  The car is working perfectly now and we are all very happy with it.  We would just like to commend you for the very professional and personal way you dealt with us from the very beginning and we would not hesitate to recommend you to friends and family who may be looking to replace their present car, and who want to know of a dealer they can put their faith in.  You are a very astute businessman Jay, and we really appreciated the fact that you went beyond the call of duty for us.

 

Again, many many thanks and good luck to you.

 

Best regards,

 

Dennis

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Hi Jay,

 

Hope that this mail finds you doing fine!!

 

Just a couple of words to convey my appreciation for the help and cooperation, that you have given me in getting the car over successfully to Malta. All has been settled, transfers arranged and the car duly registered in my name.

At last, I also managed to take some time off from work, and go back to the island, and spend some time enjoying my car. It has surpassed my expectations, and I have to say that it is a joy to drive, and although there will be the little bits you expect from a 7-year old car, it is in excellent condition throughout.

Thanks once again for making my buy so enjoyable!!

 

Best Regards,

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Hello Jay,I would like to congratulate you for the excellent service I received on my recent purchase of Mercedes C320. I have found the car to be just what I wanted, and we are delighted with it. Many thanks and will be in touch for my service requirements when due.  

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I bought a black CLK from you just over a year ago in February. I've been meaning to write to you for awhile but of course things get put on the back burner.

I just wanted to let you know how pleased we have been with the car and the service that we received. When we were originally looking for a car we visited a lot of different dealers, both local and not so local. Yours was probably the furthest we travelled but we both felt that we had found a place that we were happy with. Your family made us feel very at ease (I think we met them all!) and were both friendly and helpful. You managed to find us the car that we wanted within a short space of time and it met all the criteria. Despite the fact there were a few niggles when it first came to you, you agreed to sort these out, most notably the sunroof. When this had been fixed we met your brother Vish at a service station to swap cars. He said after driving it he was tempted with one himself! Vish kindly invited us to your annual barbecue but unfortunately we couldn't make it.

Needless to say we have been extremely pleased with the car and have enjoyed the motoring so far. When we do eventually decide to get a different car I am sure that we will be contacting you again. I have also told friends and family about your business and the excellent service that we received.

I would appreciate it if you could pass on our thanks to your family and I hope this finds you well and busy.

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Can I please thank you and your staff for your assistance in the trade in an purchase of the above vehicle.

I have to admit, that whilst I have been more than happy with the BMW 330 Coupe for well over 3 years and have never had any issues whatsoever the quality difference to the Mercedes CL500 was immediately noticable.

I will also admit to driving very sheepishly through the town on my return as the dimensions are somewhat different. All in all it was a top notch service from selection, effortless part exchange, with both a fair price for both my car and my new car and of course your patience whilst waiting for docs after removing my private plate to be de-registered.

 

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Thank you for the first class service I received, it is how a dealership handles a problem that sets them apart.

 

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