Here at Mercland, we feel that our careful sourcing of good quality vehicles, followed by an unrivalled, thorough preparation process, is what sets us apart from the rest.
Our aim is to build solid and long lasting relationships with our customers, and this is why we do everything we can to ensure that cars leave us in the best possible condition.
Our process is as follows.
Once a vehicle is sourced into stock that has fit our stringent purchasing criteria, we carry out a thorough valet inside and out.View our process ticksheet
The next step is for one of our senior team members to carry out a thorough visual and functional inspection of the vehicles cosmetics and electrical items.
The car is then test driven to identify any possible areas of attention required.
Any imperfections found at this stage are noted. Any required parts are sourced, ready for the next stage.
Any cosmetic imperfections are dealt with by our own body shop and alloy wheel refurbishment departments.
The vehicle is then taken to our dedicated preparation centre where the vehicle is MOT’d and inspected thoroughly by our team of qualified and specially trained technicians.
This inspection is designed by us to far surpass any other inspection standard set by companies that we work with, such as the RAC and the various finance companies on our panel of lenders.
Any consumables or serviceable items such as suspension, tyres or brakes that could require attention within the near future are replaced without question. Our aim is to ensure that all consumable items have at least enough remaining life to comfortably reach the next scheduled service required.
The vehicle will then be signed off by the preparation centre manager. He will place a sticker in the windscreen signifying that the vehicle has passed our processes and is now ready for a new owner.
Once the vehicle arrives back at our sales site, the vehicle is valeted once more. Our specialist detailers will then come in and carry out their magic to make the car sparkle.
We strive to ensure that every car leaves us in the best possible condition.
By ensuring a thorough process we hope to eliminate any issues for our customer. We aim for you to be a customer for life!