Dear Jay and Mercland team,
I just wanted to drop you a note to say thank you very much for sorting out my mother-in-law's A-Class. The car was purring all the way back home yesterday, and the aircon was ice cool, so I was smiling all the way back down the M40.
Unfortunately it appears it is becoming rarer and rarer to find hard working, diligent, value for money, customer orientated people, that follow through on all the details. I am so pleased that we bought the car from Mercland, and thank you for following up on all the matters that I had asked for.
As I've said before, you guys thoroughly deserve the superb reputation on various Mercedes forums, and I cannot fault the service - it really has been first class.
A massive thanks from me, and I wish you continued success.
From the beginning of my search for a car at Mercland all the staff were very helpful, be it test drives or just information. Jamie in particular was a very professional young man, very different than some you meet today.
The car I am very pleased with and the preparation at delivery was excellent. We have two Mercedes and will go back to Mercland when we next change a vehicle.
Jay your business model is right, keep up the good work!
Martin - Mercedes CLS
I just thought I would write a few lines to let you know how pleased I am with the black Mercedes SLK which I purchased from you on 9th March. I have now covered nearly 500 miles in the car and I am very impressed with the way it drives, it is faultless and certainly belies it's age. From my first contact with Janki, through to my dealings with Tony and Jamie upon collection, the whole process was completely stress free and everything was completed with the minimum of fuss and the car was beautifully prepared and presented. All three of your staff that I met are a credit to your organisation and I would have no qualms in recommending your company to anyone looking for a used Mercedes-Benz, in fact I have been treated less courteously at a main dealership when purchasing cars four times the price I paid for the SLK. I will certainly be back when the time comes to change my C-Class estate. Keep up the good work!
Hi, just wanted to say thanks for the great service you provided. I bought a DS3 from you about a month ago. It's running great. Was really impressed with the service I received from you (it might have been Jamie). Purchase was easy, service was great, absolutely no pressure and really pleasant to deal with. Think I got a great deal too! Was a bit of a trip to get there from home, but well worth it. Would definitely recommend Mercland and happy for you to put this in the testimonials. Thanks Mercland.